Cloud accounting
for a global charity

Industry: Non Profit
Location: UK/Global
Turnover: £6M
Accounting: AccountsIQ
reduced process time by up to 80%
real-time reporting AND revenue recognition 

Key Requirements

  • Advanced reporting due to limitations of their current system
  • Revenue recognition for multiple revenue streams
  • Improved CRM & Accounting Integration
  • Cloud accounting solution for real-time data and remote access
  • Intuitive and user friendly system 
  • Quick implementation with minimal business disruption
  • Traceable expenses management
  • Flexible system that can add more modules in the future


  • Reduced process time by up to 80%
  • Ability to access data anytime, anywhere
  • Complete customer data sets with CRM integration
  • Improved visibility and time for managing expenses
  • Reduced maintenance from the IT team
  • Allows for expansion and future planning



AccountsIQ's award-winning cloud accounting software transforms the way your finance function operates, making processes more efficient whilst saving your staff precious time. Over 4,000 companies in over 85 countries use AccountsIQ every day to gain efficiencies, create insights and make smarter decisions.

With its easy-to-use interface, navigation and smart query tools, AccountsIQ can be accessed and interpreted online at any time, from any location and device.


Lepra are a charity leading the global fight for the eradication of Leprosy. Each day more than 600 people worldwide are either diagnosed with Leprosy or are starting treatment for Leprosy. More than 8% of these are children. 

Based in the UK but supporting operations on a global level, like many charities Lepra have complex revenue generation. Their revenue comes from various sources and must be consolidated into one system for accounting and compliance purposes.

Recognising the need for a cloud solution which can automate their manual processes and consolidate their revenue, the Lepra team approached ION to help find the right solution for them.  


key requirements & challenges

Lepra’s current accounting system was not giving them the reporting breakdown that they needed, meaning it was taking too long to pull together information which advised critical business decisions. In addition, the need to manage all their revenue in one place and have access to real-time data would not only save time but also give everyone in the team more access to information. 

Like many businesses, Lepra’s current system was not well connected to their CRM system, Advantage, and this meant a lot of manual processing to align the two systems. As with a lot manual processes, this was time consuming, allowed for human error and often meant the process wasn’t followed exactly as required.  

Through the discovery phase we identified a lot of functionality and improvements that Lepra wanted to implement in the future, therefore the need to have a system which could be flexible and grow with the company was important. 

The final major requirement for the team was that the implementation itself could be quick and seamless. With a lot of disruption to the business already and with many team members working from home, they needed a solution which could be quick and easy to get everyone on board with. 


Taking all these things into consideration, AccountsIQ was identified as a good solution for Lepra. AccountsIQ is a cost effective cloud accounting solution, ideal for small to medium enterprises like Lepra. 

A flexible and user friendly cloud accounting solution, AccountsIQ could address all of their requirements and open up many other benefits. 

A concern for the team was the time taken to switch over to a new system and how this would disrupt their processes. However with our quick start implementation framework and with the AccountsIQ user friendly interface, the transition was managed with ease. The implementation was complete in a matter of weeks, and the transfer of data to AccountsIQ was seamless. 


Like many clients, within weeks Lepra were finding many benefits to operating within a new system. The ease of use of AccountsIQ has made the adoption across the Lepra team much easier, meaning they can see the benefits of the system straight away. Several key areas have been improved:

Process efficiency: manual processes have been drastically reduced, with some processes now 80% quicker than before. 

CRM data connectivity: the import of data from Lepra’s CRM system, Advantage has been simplified. Removing the need for additional Excel sheets and manual intervention to import and export data sets several times is helping to save the team a lot of time and undoubtedly removing opportunities for error.

Remote access and usability: the usability of the AccountsIQ system has been praised by the Lepra team and means that the business has more active users getting the most of the system. With many teams still working remotely, having a user-friendly cloud systems has minimised training requirements and empowered decision making across the team.    

Expenses management: switching from paper methods to a digital system, expenses are submitted to the relevant manager directly, with the employee given full traceability to monitor the status of their expense claim. 

Scalability: the integration paves the way for scalability of the system in the future. Built on a solid cloud accounting system, the team can plan for additional modules and reporting functionality when the business requirements dictate. 

Maintenance: often with new software integrations, IT teams are worried about the impact that implementation will have on their workload, but with the right system, maintenance for internal teams should be reduced. For Lepra, they have found that the system is much easier to maintain than their previous software. 

read our Ramarketing case study >
"we’re delighted to Use accountsiq to meet Lepras deadline and deliver a solution which transforms their operations.."
David Tinnion, ION

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