Privacy Policy

This privacy policy explains how Ion Industries Ltd, also trading as “ION”, uses any personal information collected about you when you use our website or services.

This document outlines:

  • What information do we collect about you?
  • How will we use the information about you?
  • Marketing Access to your information and correction
  • Cookies
  • Other websites
  • Changes to our privacy policy
  • How to contact us

WHAT INFORMATION DO WE COLLECT ABOUT YOU?

We collect information about you when you register with us or place an order for products or services. We also collect information when you voluntarily complete customer surveys, provide feedback and attend events or training. Website usage information is collected using cookies.

HOW WILL WE USE THE INFORMATION ABOUT YOU?

We collect information about you to process your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you.

We use your information collected from the website to personalise your repeat visits to our website.

ION will not share your information for marketing purposes with other companies.

In processing your order or enquiry, we may send your details to, and also use information from credit reference agencies and fraud prevention agencies. We may also send your information to software provisioning partners, such as Salesforce and Sage plc.

MARKETING

We would like to send you information about products and services which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date.

You have a right at any time to stop us from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please call 0191 466 1231.

ACCESS TO YOUR INFORMATION AND CORRECTION

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

COOKIES

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information visit http://www.aboutcookies.org or www.allaboutcookies.org.

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.

OTHER WEBSITES

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

CHANGES TO OUR PRIVACY POLICY

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 02 February 2018.
How to contact us

Please contact us if you have any question s about our privacy policy or information we hold about you:

  • info@ionhq.co.uk
  • Ion Industries Ltd, 2 Esh Plaza, Gosforth, Newcastle upon Tyne, NE13 9BA
  • 0191 466 1231