Keeping you
moving

Building and supporting your infrastructure for growth.

ION SUPPORT
0191 466 1235

Managed Services

For an agreed number of days per month, the ION Managed Service Package will accelerate your adoption and development.

Support Services

Access to a dedicated support team that will assist with any issues that you have. This minimises business risk and ensures you have a safe pair of hands whenever you need it.

Training Services

Offer training to new (and current) employees, helping them adopt your system, increasing performance and improving efficiency.

reporting

Get powerful custom reports and deep insights into every part of your business.

admin

Take the hassle out of general system admin, from adding new users, to setting system roles and security permissions.

Development and config

Continue to build new features, customise data, automate processes and develop integrations.

strategic objective reviews

Monthly calls to discuss service, satisfaction and next steps towards your business objectives.

Benefits

Customer Success

Ensure you get the most out of your new services through maximising user adoption and continuous development.

maximum roi

Continue to invest in your new technology platform, improving business operations and maximising return on investment.

risk mitigation

Protect your business from unexpected incidents or knowledge gaps, with support services and training.

CONTINUOuS DEVELOPMENT

Continuously build on your solution, adding improvements, upgrades and new services

Elton John AIDS Foundation

“With ION’s help we have developed our systems to support the work that we do, allowing us to help many more thousands of people living with and at risk of HIV, to live better lives.”

outperform YOUR competitors
at every level