Digital Barriers are a true market-leading business, with incredible technology and an amazing team. Working with them has been a privilege!
Headquartered in the UK with regional offices in the US, Europe and Asia-Pacific Digital Barriers have developed a trusted global customer-base spanning industries such as defence, national security and private security in over 60 over countries.
With innovative solutions that create richer digital experiences, Digital Barriers surveillance solutions have led the way for defence, security and counter-terrorism organisations across the world.
Previous Solution: SAP
SAP was ageing and proving both hard to manage, and difficult to integrate with growing array of cloud systems, including Salesforce. The sheer volume of manual data entry meant that as the business doubled, so would the need for admin heads within the business.
Digital Barriers, in a period of high growth, required the automation of processes to overcome an increasing amount of manual tasks. Increasing legislative requirements such as IRFS 15, meant that specific solutions were required to manage and adhere to their growing complexities.
Another primary driver for change was the quantity of work currently being completed within excel; these manual reports were complex, required constant changes and updates - ultimately holding the business back from their ambitions.
With the growth plans of Digital Barriers – core to their selection process was a scalable solution suite that could merge all the disparate systems and manage their customers at all levels.
FinancialForce ERP is the leading cloud ERP solution on the Salesforce Platform that connects customers, employees, and products into one system, all with a consistent view of a customer's entire journey. FinancialForce ERP allows contextually relevant conversations to be tracked alongside transactions, accounts, reports, or other objects.
Built on the Salesforce Platform, FinancialForce SCM is built for the fast-paced and competitive business era in which we live. Most organisations manage the procure to pay and quote to cash processes in multiple systems requiring cumbersome integration points and lack real time visibility. HCM allows as many channels as you need including field-sales, telesales, integration to web-stores and EDI transactions from retailers.
ION was selected to support Digital Barriers and, as Salesforce experts, can support Digital Barriers on any issues that may arise on both FinancialForce and their CRM. ION support enables a point of contact for the finance team should any issues arise – whether they be knowledge or training issues, or problems in simple transacting to complex reporting.
Through the selection of FinancialForce Digital Barriers were able to deploy a full solution, from sales to finance for their business. This enabled a signal source of data for their business to drive increasing growth across entities and countries.
Digital Barriers now have complete adherence to IRFS 15 legislation - accounting for revenue from contracts with customers across the globe. With this now in place they are able to translate their success across new territories and markets without the need for additional systems and processes.
Having a full supply chain management solution built on the same platform as both sales and finance meant full visibility of the bid process and management - increasing the ability to monitor costs and profits, globally.
By choosing ION & FinancialForce, Digital Barriers have future-proofed business processes to the task of maintaining profitability in the face of increasing demand.
The streamlined processes across the business have enabled Digital Barriers to concentrate more on the strategic imperatives of the business. Digital Barriers are now in a position to unleash their true potential and rapidly accelerate their growth plans.